Last updated: 20 May 2026

1. Introduction

These Terms of Service (“Terms”) govern your use of the Animworks website at anim.works and all related services provided by Animworks Ltd (company number SC674770), registered at 5 South Charlotte Street, Edinburgh, EH2 4AN, United Kingdom (“we”, “us”, “our”).

By creating an account, making a purchase, or using our website, you agree to these Terms. If you do not agree, please do not use our services.

2. Accounts

You must be at least 16 years old to create an account. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. If you suspect unauthorised access, contact us immediately at support@anim.works.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Purchases and payments

All prices on our website are listed in GBP and are exclusive of VAT unless stated otherwise. VAT is added at checkout where applicable in accordance with UK tax law. Business customers in the EU may provide a valid VAT number for exemption.

Payments are processed securely through Stripe. We do not store your payment card details on our servers.

Once payment is confirmed, your order is processed and access to digital products or courses is granted to your account.

4. Digital products

Digital products (rigs, plugins, tutorials, and other downloadable content) are licensed to you for personal or professional use upon purchase. Unless otherwise stated in the product description:

  • You receive a non-exclusive, non-transferable licence to use the product.
  • You may not redistribute, resell, or sublicence the product.
  • You may use the product in commercial work (for example, using a purchased rig in a studio project), unless the product listing states otherwise.

Specific licence terms stated on a product page take precedence over these general terms.

5. Online courses

When you purchase or are enrolled in a course, you receive access to the course materials for the duration stated on the course page. Where no duration is stated, access is granted indefinitely for as long as the course remains available on our platform.

Course content is for your personal learning only. You may not record, download (unless a download is provided), copy, redistribute, or share course materials with others.

6. Vendor marketplace

Our marketplace allows approved vendors to list and sell their own products. Vendors are responsible for their product descriptions, pricing, licencing terms, and customer support for their products.

We act as a platform facilitating the sale. Each vendor product sale is a transaction between you and the vendor, with Animworks processing the payment and taking a commission. Our liability for vendor products is limited to facilitating refunds and resolving disputes as described in Section 8.

7. User conduct

You agree not to:

  • Use our services for any unlawful purpose.
  • Share your account credentials with others or allow others to use your account.
  • Attempt to access parts of the website you are not authorised to use.
  • Upload or transmit malicious code, spam, or harmful content.
  • Scrape, crawl, or use automated tools to extract data from our website without permission.
  • Harass, abuse, or threaten other users or staff in forums, comments, or communications.

8. Refunds

We want you to be satisfied with your purchase. Our refund policy is as follows:

  • Digital products, due to the nature of digital goods, refunds are assessed on a case-by-case basis. If the product is faulty or significantly not as described, we will issue a full refund within 14 days of purchase.
  • Online courses, if you are unhappy with a course, you may request a refund within 14 days of purchase, provided you have not completed more than 25 percent of the course content.
  • Vendor products, refund requests for vendor products are handled through Animworks. We will work with the vendor to resolve the issue.

To request a refund, contact us at support@anim.works.

Under the Consumer Contracts Regulations 2013, you have a statutory right to cancel within 14 days of purchase for digital content that has not yet been accessed or downloaded. By accessing digital content or beginning a course, you acknowledge that you are requesting immediate performance and that you lose your right to cancel once delivery of the digital content has begun.

9. Intellectual property

All content on our website, including but not limited to the Animworks name, logo, course materials, website design, and original text, is the intellectual property of Animworks Ltd or its licensors. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

Products sold by vendors remain the intellectual property of their respective creators, subject to the licence granted to you upon purchase.

10. Limitation of liability

To the maximum extent permitted by law:

  • Our total liability for any claim arising from your use of our services is limited to the amount you paid us in the 12 months preceding the claim.
  • We are not liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.
  • We are not liable for the quality, accuracy, or suitability of vendor products sold through our marketplace.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

11. Availability

We aim to keep our website available at all times, but we do not guarantee uninterrupted access. We may need to take the site offline for maintenance, updates, or due to circumstances beyond our control. We are not liable for any loss caused by temporary unavailability.

12. Changes to these Terms

We may update these Terms from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website. Your continued use of our services after such notification constitutes acceptance of the updated Terms.

13. Governing law and disputes

These Terms are governed by the laws of Scotland and the United Kingdom. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the Scottish courts.

If you are a consumer, this does not affect any mandatory consumer protection rights you may have under the laws of your country of residence.

14. Contact us

Animworks Ltd
5 South Charlotte Street
Edinburgh, EH2 4AN
United Kingdom

Company number: SC674770
Email: support@anim.works